Answers to Frequently Asked Questions

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How does the shipping work? 

Decoration articles are shipped via DHL from our partner Hey Vero Events. Party food items are delivered via Rewe. The Celbretti team manages the shipping and is your point of contact for any questions or concerns. 

How does the payment work? 

After you finish your booking on Celbretti, you'll receive an order confirmation and the invoice for the items you wish to purchase. Payment must be made before the articles can be shipped. 

There’s something else I need/ I’ve got another question. 

We’d love to hear from you! You can reach our team via email (hello@celbretti.de) or via WhatsApp/ phone call between 9.00 and 18.00 at 01739126872.